Hour

Session Title

Main aims

1

Course Introduction

• To familiarise CPs with the contents of the course.
• To familiarise CPs with the requirements of the exam.
• To give CPs a basic overview of business skills and topics.

2

Business Speaking Skills
(3.1, 3.2, 3.4)

• To familiarise CPs with the business speaking skills of presenting, telephoning, meetings, negotiations and socialising skills and their sub-skills.
• To familiarise CPs with some of the functional language used for these skills.

3

Business Writing Skills
(3.3, 3.4)

• To familiarise CPs with the basic formats and conventions in business writing.
• To familiarise CPs with some of the functional language used for these formats.

4

Corporate Structure
(3.5)

• To familiarise CPs with the basic theories and issues in company structure, including types of company and types of company structure.
• To familiarise CPs with the basic terminology for the above.

5

Marketing
(3.6)

• To familiarise CPs with the basic theories and issues in marketing, including the 4 Ps, USPs, advertising and promotion.
• To familiarise CPs with the basic terminology for the above.

6

Sales
(3.6)

• To familiarise CPs with the basic theories and issues in sales, including sales techniques.
• To familiarise CPs with the basic terminology for the above.

7

Accountancy
(3.7)

• To familiarise CPs with the basic theories and issues in accountancy, including various financial documents.
• To familiarise CPs with the basic terminology for the above.

8

Banking
(3.7)

• To familiarise CPs with the basic theories and issues in banking, including types of banking, banking services and risk assessment.
• To familiarise CPs with the basic terminology for the above.

9

Markets
(3.7, 3.10)

• To familiarise CPs with the basic types of financial markets and how they function.
• To familiarise CPs with the basic terminology for the above.

10

Human Resources Management 1.

• To familiarise CPs with some basic issues in HRM, including hiring and firing, recruitment processes and industrial relations.
• To familiarise CPs with the basic terminology for the above.

11

Human Resources Management 2.

• To familiarise CPs with some basic issues in HRM, including motivation.
• To familiarise CPs with the basic terminology for the above.

12

Product Development and Production
(3.8)

• To familiarise CPs with the basic theories and issues in production, including conceptualisation, implementation and development, types of production, basic stages in production and quality control.
• To familiarise CPs with the basic terminology for the above.

13

Continuing your Business Education

• To provide ideas for how CPs can continue their business education.
• To provide the motivation to do so.
• To show CPs how their knowledge has developed since the first session.